Accessibility statement

Last reviewed: 11 November 2026 · applies to iocos.it and its public pages

Why it matters to us

For us accessibility is not a box to tick: it is a matter of respect. Behind every visit there is a person who may use a screen reader, navigate with the keyboard only, zoom text to 200%, see colours differently, or simply be reading on a phone in bright sunlight. If the site doesn't work for them, the mistake is ours, not theirs.

It is also how we work for our clients: growing a business online means doing it for its whole audience. So we test on ourselves what we recommend to others, and this page describes our own site with the same honesty we ask of the sites we build.

The standard we follow

Our reference is the W3C Web Content Accessibility Guidelines (WCAG) 2.2, level AA, the same guidelines referenced by the European standard EN 301 549 and by the Italian AgID accessibility guidelines.

Conformance status

The site is partially conformant with WCAG 2.2 level AA: most content meets the criteria, but some parts do not yet, as explained below. We would rather say so plainly than display a full-conformance badge we could not guarantee today.

What we have already done

• Declared language on every page (Italian or English), so screen readers use the right pronunciation.
• Semantic structure: headings in order, menus and page regions recognisable by assistive technologies, links whose text says where they lead.
• A “Skip to content” link as the first element on the page, to jump past the menu with the keyboard.
• Native browser elements for accordion menus, buttons and forms, which work with the keyboard without tricks.
• Decorative icons hidden from screen readers, and icon-only buttons with a text label.
• Reduced motion: if you have enabled “reduce motion” in your system, animations and counters stop.
• Mobile first: pages designed for the phone first, then widened for the desktop.
• No CAPTCHA, visual or audio, to decipher in contact and request forms.
• Cookie banner marked as a dialog for assistive technologies, with preferences you can reopen at any time from the footer.

Known limitations

These are the parts we know are not yet fully accessible, and what we are doing about each:

• Contrast of some secondary text (captions, dimmed footer text, small labels), which in places may fall below the 4.5:1 ratio. We are checking them page by page.
• Images in older blog articles: some have generic or missing alternative text. We are reviewing them, starting with the most read articles.
• PDF documents generated by the site (quotes, invoices, attachments) are not yet fully tagged for screen readers. On request we will send you their content in an accessible format.
• Pop-up windows (quote request, cookie preferences): keyboard behaviour, such as closing with Esc and returning focus, is being verified.
• Interactive tools (generators, simulators, maps and charts): some graphical results do not yet have a complete text description.
• Third-party content embedded in the site (videos, maps, social posts, payment services): its accessibility depends on the providers. Where possible we offer an alternative or a direct link.
• Client area and professionals area have not yet been through a full review like the public pages.

How we assessed the site

This statement is based on a self-assessment carried out by us, starting from a code review of the template shared by all public pages (structure, language, labels, motion handling). Full testing with screen readers (NVDA, VoiceOver), keyboard-only navigation and page-by-page contrast measurement is under way: the results will update the limitations listed above. It is not a third-party certification.

We review it at least once a year and whenever the site changes significantly.

Report a problem

If you find something you can't use, or content you can't read, please write to us: it is the most useful way to help us improve. The address is info@iocos.it, with the subject “Accessibility”.

To help us understand, if you can, tell us:

• the page (its address or title) and what you were trying to do;
• what happened and what you expected;
• your device, browser and any assistive technology you use.

We reply within 5 working days. If the problem concerns content you need straight away, we will send you that information in a format you can use in the meantime.

Our commitment

Every new page and every new tool is designed with accessibility from the start, not added afterwards. The reports we receive take priority over other improvements, and when we fix a problem we update this page.